Virus removal is one of our most popular services. This is primarily due to incomplete protection. Sometimes this is an expired antivirus software or missing windows and 3rd party updates or a combination of things. The best approach is a layered package. We follow a very thorough removal process and are so confident in our service that we offer a 30-day warranty on this service. If you purchase our Complete Internet Security package from us and get infected with a current, up to date subscription we will remove the malware at our expense.* Virus removals can be performed remotely so you don’t have to disconnect anything or can be done in our shop. If done in our shop we can arrange to pick up the machine or you can drop it off to us. Our turn around time is typically 24 hours for virus removals.
*Free virus removal does not include decrypting files encrypted by a ransomware variant. Contact us about ransomware prevention.