Something Went WrongSomething went wrong

We weren’t able to register your device and add your account to Windows. Your access to org resources may be limited.


Additional problem information

Error code: CAA2002

Correlation ID: 519b386c-3d87-44ff-b13e-010401f73596

More information: https://www,

Server message: The request is missing a required parameter, includes an invalid parameter value, includes a parameter more than once, or is otherwise malformed.


Here are some steps you can try to resolve this issue.

  • Restart Outlook
  • Restart the computer
  • Check for Windows updates
  • Check for Office updates
  • Perform “quick repair” in Office
  • Perform “full repair” in Office
  • Create a new Outlook profile
  • Sign out of your Office account in Outlook and sign back in

If you need assistance with this give us a call at 319-227-7000 or fill out our contact form.