It’s easy, just make an appointment anytime during normal business hours (9-5 M-F) and we can get it all setup. We will establish a baseline of your computer. We will test all of the hardware and make sure it’s in good shape. Then we will do a complete tune-up. After this, we will install our agent that does the monitoring so that we can keep an eye on your computer’s health. Don’t worry we only get back reports on your computer health and we don’t monitor what you are doing on your computer. Additionally if you have our Essentials + Backup Plan, we monitor your computer’s backups to make sure they are working and your data is safe.
When we install the agent we include the business class managed antivirus based on Bitdefender that is monitored and reports back to our technicians. If we see a Virus or any other problem detected we can take action to make sure the problem is resolved before it becomes an issue. We also want to make sure your computer is running smoothly. We will be installing Windows and 3rd party updates as well as performing automated tune-ups regularly.
We do require that the computers have up to date, supported operating systems. If Microsoft is still providing support and updates, we can offer our services. We can assist with a new or refurbished computer purchase as necessary.