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Residential Service Plans2018-09-01T18:19:48+00:00

RESIDENTIAL SERVICE PLANS

We have designed our residential service plans after our business service plans. These plans allow us to proactively protect and maintain your computers. The plans also include free in-shop repairs as well as four remote repairs per year. There are three plans to choose from: Complete Internet Security, Essentials and Essentials + Backup. See below for details.

Complete Internet Security Plan  – $9.95*

This is our Security Only Monthly Plan to secure your computer. (No support included, except malware related instances)

Complete Internet Security

  • Fully Managed Antivirus Software with Unlimited Virus Removals
  • Windows and 3rd party Patch Management (install updates, basic troubleshooting for failed updates)
  • Windows Service Monitoring (we will attempt to restart a service if it is shut down)
  • Ransomware Protection
  • Hard drive space monitoring with trending (so we can tell if your hard drive will run out of space)
  • Basic hardware monitoring (so we can anticipate failures)
  • Optional DNS settings to block unwanted or inappropriate website access
  • Unckecky
  • Weekly Tune Ups
  • Web Protection
    • Web Security: Designed to stop users from accidentally visiting malicious sites, including those pushing malware, phishing, proxies, spyware, adware, botnets etc.
    • Web Filtering: Provides the facility to deploy common-sense time-based web browsing policies designed especially for the workplace. Proactive internet access controls can protect you from legal liability and reduce the risk of a security breach.

* Initial $69.95 Flat Fee to do the Tune-up and to do a thorough inspection of the computer. All prices are per computer.

Residential Essentials Plan– $14.95*

This is our Basic Protection Monthly Plan to Maintain your computer.

  • Fully Managed Antivirus Software with Unlimited Virus Removals
  • Windows and 3rd party Patch Management (install updates, basic troubleshooting for failed updates)
  • Windows Service Monitoring (we will attempt to restart a service if it is shut down)
  • Ransomware Protection
  • Hard drive space monitoring with trending (so we can tell if your hard drive will run out of space)
  • Basic hardware monitoring (so we can anticipate failures)
  • Optional DNS settings to block unwanted or inappropriate website access
  • Unckecky
  • Weekly Tune Ups
  • Web Protection
    • Web Security: Designed to stop users from accidentally visiting malicious sites, including those pushing malware, phishing, proxies, spyware, adware, botnets etc.
    • Web Filtering: Provides the facility to deploy common-sense time-based web browsing policies designed especially for the workplace. Proactive internet access controls can protect you from legal liability and reduce the risk of a security breach.
  • Unlimited In-Shop Repair and Four Remote Sessions per Year –  Our goal is to keep you running smoothly all of the time.

*Initial $69.95 Flat Fee to do the Tune-up and to do a thorough inspection of the computer. All prices are per computer.

Essentials + Backup Plan – $24.95*

This is our Protection Plus Monthly Plan to Maintain your computer and protect your important files.

  • Fully Managed Antivirus Software with Unlimited Virus Removals
  • Windows and 3rd party Patch Management (install updates, basic troubleshooting for failed updates)
  • Windows Service Monitoring (we will attempt to restart a service if it is shut down)
  • Ransomware Protection
  • Hard drive space monitoring with trending (so we can tell if your hard drive will run out of space)
  • Basic hardware monitoring (so we can anticipate failures)
  • Optional DNS settings to block unwanted or inappropriate website access
  • Unckecky
  • Weekly Tune Ups
  • Web Protection
    • Web Security: Designed to stop users from accidentally visiting malicious sites, including those pushing malware, phishing, proxies, spyware, adware, botnets etc.
    • Web Filtering: Provides the facility to deploy common-sense time-based web browsing policies designed especially for the workplace. Proactive internet access controls can protect you from legal liability and reduce the risk of a security breach.
  • Unlimited In-Shop Repair and Four Remote Sessions per Year –  Our goal is to always keep your computer running smoothly.
  • Managed Online Backup – Protect your files with our managed online backup service. By monitoring and tracking your backup’s status and progress, we are sure your files are being backed up.

*Initial $69.95 Flat Fee to do the Tune-up and to do a thorough inspection of the computer. All prices are per computer.

How do I get Started?

It’s easy, just make an appointment anytime during normal business hours (9-5 M-F) and we can get it all setup. We will establish a baseline of your computer. We will test all of the hardware and make sure it’s in good shape. Then we will do a complete tune-up. After this, we will install our agent that does the monitoring so that we can keep an eye on your computer’s health. Don’t worry we only get back reports on your computer health and we don’t monitor what you are doing on your computer. Additionally if you have our Essentials + Backup Plan, we monitor your computer’s backups to make sure they are working and your data is safe.

When we install the agent we include the business class managed antivirus based on Bitdefender that is monitored and reports back to our technicians. If we see a Virus or any other problem detected we can take action to make sure the problem is resolved before it becomes an issue. We also want to make sure your computer is running smoothly. We will be installing Windows and 3rd party updates as well as performing automated tune-ups regularly.

We do require that the computers have up to date, supported operating systems. If Microsoft is still providing support and updates, we can offer our services. We can assist with a new or refurbished computer purchase as necessary.

Call us at 319-227-7000 or Contact Us to get started today!