5 Tech Travel Tips You Can Use

5 Tech Travel Tips You Can Use

Travel Tips

Travelling soon? For most people, this also means making sure your tech is packed and ready for the adventure. Smartphones, ebook readers, tablets, laptops and smart watches are now so light and portable that you’d never think of leaving them behind, plus they can add a ton of value your experience.

Here are a few tips to consider before you hit the road.

1. Backup to the cloud

While you’re relaxing on a beach or hiking your way to freedom, your tech is always going to be exposed to a level of risk. This might range from accidentally leaving your laptop at a cafe to having it stolen from your bag, but either way the problem is the same – your data is now gone. If you’ve backed up your devices to the cloud (eg Evernote, Microsoft OneNote or OneDrive) you’ll be able to access your files easily and securely from anywhere.

Hot tip: Scan or save important documents like itineraries and passports to the cloud.

2. Pack the right cables

Begging random strangers for a loan of their cable isn’t much fun, so remember to bring the exact cables and chargers you’ll need. Most smartphones and tablets use universal plugs like Micro USB, USB C or Apple Lightning, so you can get away with only packing one cable. Many locations now offer powered USB ports but be sure to also pack the right charger as well, it’s a convenience you’ll appreciate. If you’re travelling overseas and the socket is different, remember to pack a plug converter, and depending on your destination, you might even find the voltage is different. It’s a good idea to check whether you also need a voltage converter before you try and charge.

3. Download offline data

It’s no secret that global roaming can give nasty bill shocks. The easy access data you normally use over Wi-Fi or get included in your cell plan has us all accustomed to being connected. While travelling, you might find yourself in a location where data costs a fortune or it’s not available at all. Download any files you might need, including important documents like itineraries and bookings, so that you can access them even without a connection.

4. Update and scan

Just like you’d make sure you’ve got the right vaccinations and travel gear, make sure your tech is ready to travel too. Set aside a few minutes to run updates for your operating systems and apps. The last thing you want to deal with one your trip is a cyber attack! While you’re doing your pro-active thing, turn on password protection for all devices so that only you can unlock them.

Hot tip: Use a complex password that is hard for thieves to guess.

5. Mark your territory

Almost exactly the way it sounds, let everyone know this tech belongs to you. Write your cell number on portable devices in case you get separated so whoever finds it can give you a quick call and save the day. Don’t want to use permanent marker on your shiny tech? Grab some sticky labels you can peel off when you get home.

You can also get little Bluetooth tracking tags to stick to your gear, so that if you ever lose something you can chase it down. Similarly, you might like to consider enabling the “find my” feature on Apple devices. Having this feature switched on also means you can disable your device remotely, an excellent security option if it’s been stolen.

Need help preparing your tech for travel? Give us a call at 319-227-7000

2018-06-25T09:38:51+00:00 July 10th, 2018|Uncategorized|0 Comments

Is it Time to Retire That Program? Here’s How to Tell for Sure

Is it Time to Retire That Program? Here’s How to Tell for SureTime to Retire That Program

Your business has likely been using the same set of applications for some time. Perhaps since the day you started, a long time ago. While you’ve been replacing computers and devices regularly to maintain your competitive advantage, the standard installation has remained largely the same. The programs do the job and everyone knows how to use them, so why upgrade? In some cases, it’s completely fine to keep that legacy program.

However, there are some aspects you should consider:

Support Available

Occasionally, and more frequently with software from smaller developers, the author has moved on from supporting the program. Perhaps they’ve closed the business, sold it, or pivoted directions completely. Either way, they’re no longer interested in helping you get the best from the program. Every time your employees come up against a problem they have nowhere to turn and productivity takes a hit as they try and come up with a workaround. Meanwhile, you run the risk that it could suddenly stop working after a Windows update, begin clashing with other essential software, or even create gaping holes in your security. As you are aware, even the bigger companies like Microsoft stop supporting software after a while, as they have with earlier versions of Windows. Having support available to both assist and protect is a huge asset to your business.

Hardware Compatibility

Imagine picking up a brand-new computer and trying to insert a 5 ¼ floppy disk – that’s the 1980s retro square ones bigger than your hand – it doesn’t matter how effective that program will be, modern technology simply has no idea what to do with it. Thanks to the rapid advancement of computer hardware, you may find a simple component refresh leaves your legacy program completely incompatible. The latest CPU that’s supposed to speed things up suddenly brings your entire business to a standstill, purely because it’s too advanced. Many owners work around this by keeping some older systems running exclusively for that program, but as the classic hardware fails, you may find yourself struggling to find replacement parts or technicians able to install them.

Security Vulnerabilities

Broadly speaking, the longer a program has been around, the longer hackers have had to discover its weaknesses. It could be a flaw in the program itself, or in the operating system that runs it. For example, the application may only run on Windows XP, but Windows XP is one of the earlier versions that Microsoft has stopped supporting. As the older operating systems and programs aren’t being patched, cyber criminals pour more energy into finding flaws they can exploit. It’s open season in their minds, and a free ticket to all your connected systems. It’s how hospitals across the UK found themselves infected with ransomware last year, simply because they were running programs with known weaknesses.

As it’s not always feasible to replace a program immediately, we can help you run it on a virtual machine. That is, running the older operating system or program from within another program. You’ll have increased security, an element of support and a strong backup system while you work to find a replacement program. These types of solutions are very specialized and resource hungry though, so let us know if you need help. The other option is to migrate to a new program that does what you want, and is supported, hardware compatible and secure. If you’ve been running the old program for some time, this may feel quite daunting at first. Before you rule it out, keep in mind you’ll also be gaining the benefits of faster software, more integrated processes and a highly flexible system.

Need to talk through your options? Give us a call at 319-227-7000

2018-06-25T10:05:08+00:00 July 3rd, 2018|Uncategorized|0 Comments

Outlook – Policy does not allow granting permissions at this level

Outlook – Policy does not allow granting permissions at this level

Cause:
This issue occurs when an internal recipient is also in your Contacts list in Outlook. When you add this recipient to a Calendar Sharing message, the autocomplete feature of Outlook adds the recipient to the recipient list by using the recipient’s external email address.

Solution:

To work around this issue, select internal recipients directly from the global address list. To do this, follow these steps:

1. In the Sharing invitation, click the To button. The Select names window opens.
2. In the Address, select Global Address List.
3. In the Search box, type the recipient’s name.
4. Select the recipient to whom you want to send the invitation, and then click To.
5. Repeat steps 3 and 4 for each internal Exchange recipient to whom you want to send the invitation.
6. Click OK, and then click Send.

 

Source

2018-06-26T13:31:43+00:00 June 26th, 2018|Uncategorized|0 Comments

What’s Best for Your Computer: Shut Down or Sleep?

What’s Best for Your Computer: Shut Down or

Sleep?Shutdown or Sleep

Most homes are trying to reduce power costs by turning off lights and appliances, but do the same rules apply to computers? After all, it requires more than flicking a switch on your way out the door. Some people believe you should shut down after every use to save wear and tear, others believe you should never shut down your computer – ever. Others simply want to make sure the pages and apps they left open are still there waiting for them. So, who’s right and what are they really doing?

Back when computers were clunky behemoths that took a long time to start, you’d go nuts at the person who shut it down when it was your turn. If you have an older computer, maybe you still do. Modern computers actually have two options for their downtime: Shut down or sleep.

When it shuts down, the system goes through and closes any open programs (often prompting you to save first), then gradually cuts power to all components. It’s a methodical process that seems quite fast to us but is actually made of 100+ intentionally ordered steps. If there’s a sudden blackout or you hold the power button until it turns off, it means the steps aren’t followed and damage is possible. The second option is to put your computer to sleep. This can be triggered by an automated timeout or a user click. Your system uses a special type of memory called RAM to hold all your running programs exactly as you left them but use minimal power. The hard drive stops spinning, the graphics card lets the screen go black, and even the system fan slows to become almost silent. When you wake it by moving the mouse or pressing a key, it ‘wakes’ again almost instantly.

Reasons to Shut Down

A switched off computer isn’t drawing power which is a tick for the environment. But shutting down is about more than saving power. It can sometimes give improved stability over a machine that’s been running for days/weeks. This is because every time you shut down, you give your computer a chance to clear out all temporary junk files it’s been carrying in memory. It also triggers various health checks on startup that may otherwise be missed, important routines like checking for updates or scanning for viruses. It’s certainly more convenient to spend an extra minute booting up than lose everything to a cyber-attack. For older computers or those under heavy strain like gaming or video editing, shutting down also provides a necessary chance for the components to cool down.

Reasons to Sleep

Speed is the big selling point here. You can literally sit down and start working where you left off without the delays of bootup, finding your program, opening your saved files, scrolling down… it’s all right there and ready. You can even tell it how long to wait before putting itself into sleep mode, just in case you get called away and forget. Windows updates still run in the background, so that’s okay, but it’s important to note that your computer might get stuck waiting for a reboot that never comes. Those pending updates may stack up, ineffective until it either forces a reboot or becomes unstable enough that you give in to a restart.

The best method is….

Since the whole point of having a computer is that it’s ready to work when you are, we recommend shutting down at night when it’s definitely not in use but using sleep mode during the day. Updates will get all the rebooting they need, memory is refreshed for the new day, and you’ll get the best of both worlds – speed and stability.

 

We can help your computer boot faster, give us a call at 319-227-7000.

2018-06-13T11:33:39+00:00 June 12th, 2018|Uncategorized|0 Comments

Fake Invoice Attacks Are on the Rise – Here’s How to Spot (and Beat) Them

Fake Invoice Attacks Are on the Rise – Here’s How to Spot (and Beat) ThemFake Invoice

Businesses around the world are being struck with a cyber-attack that sends victims a fake invoice that looks real enough to fool to most employees. It’s an old scam that used to see bills faxed or mailed in, but it’s made its way into the digital world and instances are on the rise.

Chances are you’ve already seen some of the less effective attempts, like an email advising your domain is expiring, except it’s not from your host and your domain is nowhere near expiration. These new attacks are more advanced, in that they look completely legitimate and are often from contractors/suppliers you actually use. Logos are correct, spelling and grammar are spot on, and they might even refer to actual work or invoice numbers. The sender name may also be the normal contact you’d associate with that business, or even a co-worker, as cyber criminals are able to effectively ‘spoof’ real accounts and real people. While it’s worrying that they know enough about your business to wear that disguise so well, a successful attack relies on you not knowing what to look for, or even that fakes are a possibility. With that in mind, here are two types of invoice attacks you might receive:

The Payment Redirect

This style of fake invoice either explicitly states payment should be made to a certain account, perhaps with a friendly note about the new details, or includes a payment link direct to the new account. Your accounts payable person believes they’re doing the right thing by resolving the invoice and unwittingly sends company money offshore. The problem usually isn’t discovered until the real invoice from the real supplier comes in or the transaction is flagged in an audit. Due to the nature of international cybercrime, it’s unlikely you’ll be able to recover the funds even if you catch it quickly.

The Malware Click – Rather than go for the immediate cash grab, this style of attack asks your employee to click a link to download the invoice. The email may even look like the ones normally generated by popular accounting tools like Quickbooks or Xero, making the click seem safe. Once your employee has clicked the link, malware is downloaded that can trigger ransomware or data breaches. While an up-to-date anti-virus should block the attack at that stage, it’s not always guaranteed, especially with new and undiscovered malware. If it does get through, the malware quickly embeds itself deep into your systems, often silently lurking until detected or activated.

How to Stay Safe

Awareness is key to ensuring these types of attacks have no impact on your business. As always, keep your anti-virus and spam filters up to date to minimize the risk of the emails getting through in the first place. Then, consider implementing a simple set of procedures regarding payments. These could include verifying account changes with a phone call (to the number you have on record, not the one in the email), double checking invoices against work orders, appointing a single administrator to restrict access to accounts, or even two-factor authorization for payments. Simple pre-emptive checks like hovering the mouse over any links before clicking and quickly making sure it looks right can also help. Like your own business, your contractors and suppliers are extra careful with their invoicing, so if anything looks off – even in the slightest – hold back on payment/clicking until it’s been reviewed. Fake invoices attacks may be increasing, but that doesn’t mean your business will become a statistic, especially now that you know what’s going on and how you can stop them.

We can help increase your security, talk to us today. Call us at 319-227-7000

2018-05-07T11:01:11+00:00 May 7th, 2018|Uncategorized|0 Comments

How Refurbished Computers Save You a Bunch (and Get You a Better System)

How Refurbished Computers Save You a Bunch (and Get You a Better System)Refurbished

Refurbished computers are almost like an insider secret – you can get great system specs for a fraction of the price. It’s how many families are meeting their back to school needs and upgrading their old systems, complete with warranty.

There’s one hot tip these people know: a refurb is NOT the same as used. You’re right to avoid those 2nd hand computers you see on Craigslist or Gumtree because there’s a reason that person is selling it! It’s probably slowed to a crawl, making weird noises or flat out broken in a way you’d never discover until too late. Refurbished computers are the complete opposite. They’re computers that have been given a new life, usually with a comprehensive repair, or sometimes they’re brand-new computers that were returned with a small problem like a hard drive failure, so we swap it out and sell it at bargain prices. Occasionally, the computer was even returned simply because the buyer changed their mind, but it’s still essentially brand-new (it might still be in the box!).

Quite often, refurbished computers start their life as business machines, built to the latest specs with business-grade components. When the budget or lease says ‘replace the computers’, that’s what the business does, whether the computers need it or not. There’s nothing wrong with them and they’ve likely been babysat by a corporate IT department who kept them in perfect condition every day. These are great machines that are still plenty fast for home use, both desktops and laptops. Plus, because business-grade components are more durable than the consumer ones, the entire system has been built to last longer and perform better, often up to several years without a problem. Rather than send these impressive machines to landfill, we check and replace necessary components and re-install a clean operating system. Next, we put them through a stack of verification tests, then pack them up ready for their new home. When you talk to us about buying one, we’ll always make sure you get a system that not only keeps up with your needs now, but gives you breathing space for the next few years too.

What are the benefits?

  • You save a LOT of money: You get yourself a great computer that’s been set up and checked over by an expert technician, for significantly less than the cost of buying new. Add in the fact that when you score a refurbished business computer you’re also getting more durable, higher-quality components that will last you for years longer than the off-the-shelf consumer model, it’s a clear win. We always recommend that when you see a refurbished deal that’s got you smiling, you act fast – it won’t sit around waiting for you!
  • Covered by warranty: A warranty is always included with our refurbished computers, giving you value plus peace of mind. It’s your guarantee that buying refurbished was a great decision. Problems are extremely rare since your computer has been through stringent checks, but if anything pops up that’s giving you trouble, we’ll fix it fast. Forget the delays and hoop jumping you might get with your other warranties, we stand by ours with rapid action.
  • You’re saving the environment: Fewer machines end up in landfill and fewer resources are used for unnecessary manufacturing. When you consider each computer requires a certain amount of precious metals to be mined, plastics to be created, packaging created from multiple materials and all the associated flow on effects of shipping, refurbishment is the right choice for the future. While you might not personally see the environmental impact of your decision to buy refurbished, rest assured the planet appreciates it!

Are they reliable?

Some people think that refurbished computers are more likely to break, when in truth, in some cases they’re actually more reliable than brand new. Manufacturers have an expected failure rate, a percentage of computers that go straight from the factory to buyers who discover their expensive new system is dead-on-arrival or breaks within weeks. A refurbished computer has already stood the test of time and it performed without missing a beat. By the time it’s gone through our checks and repairs (both required and pre-emptive), a refurbished computer is better than new.

If you need a better computer on a tight budget, give us a call at 319-227-7000.

2018-04-16T20:41:26+00:00 April 24th, 2018|Uncategorized|0 Comments

3 Essential Steps Before You Fire an Employee

3 Essential Steps Before You Fire an Employee

Your employees need access to your various business accounts so they can do their job, but what happens to those passwords when you fire them? Nobody likes to think of firing their employees, or why you’d need to, but nonetheless, it’s a responsibility every business owner must face at some point. While your accounts team will no doubt be on top of stopping their paychecks, it’s important to take the same proactive stance to strip their system access.

Most of the time, the former employee leaves under good terms and you’ll wish them well. If you’re lucky, they’ll even manage hand-over to their replacement so your productivity losses are minimal. Other employees may leave your business reluctantly or in a storm of anger and suspicion. While you’ll have very different feelings about the two scenarios, the risk to your business remains high until action is taken. Here are 3 steps you can take to protect your business from retaliation and other password-related disasters.

Limit access to a need-to-know basis

You might be surprised how often a new employee is presented the entire business on a platter when their actual job requires little more than a computer login. Accounts, strategy, customer details, industry secrets…all those sensitive aspects of your business that have made it a success – exposed. A better policy is to limit access to only what the employee needs to do their job. Rather than view it as a lack of trust, your employees will appreciate the care you’ve taken to protect your business (and their job). It also helps keeps them from being overwhelmed, confused or tempted if the situation ever turns sour. Likewise, take a few moments to delete old or temporary accounts that are no longer required, as you never know when a hacker or disgruntled employee will squeeze through the gaps.

Change passwords fast

On average, it takes at least a week before passwords are changed after an employee is fired, if at all. Unfortunately, this is the one type of delay your business can’t afford. In 2017, an ex-employee from the American College of Education held their entire email system to ransom for $200,000 after an unhappy exit. Stories of others stealing client databases are also common, especially as they leave to start their own business or work for a competitor. It’s not just full-time employees either, contract and part-time employees such as social media managers and customer support email specialists often have access to more of your business than you might imagine. Recent rulings make it easier for business owners to prosecute former employees who access their systems, however as we know, it only takes seconds to login and wreak absolute havoc. Knowing you can force those bad eggs into a lengthy court case is poor comfort considering the extent of damage you’ll likely endure. The best option is to change passwords fast – even before your employee knows they’re fired. This lessens the chance of revenge attacks and opportunistic access.

Use a password manager

If you have good password manager like LastPass, reducing your risk becomes mostly automated. You’ll be able to keep your logins in a central vault that only you can see, and share based on business roles/need. There’s even an option to share passwords without letting employees see them in plain-text. Instead of writing passwords down somewhere and manually entering them each time, they’ll be able to connect securely with a click. Plus, you can revoke the share at any time. If their role changes or they’re fired, you can use the dashboard to see who is having access to what and add/revoke at will. If you’re not sure what that employee has been up to, you can also generate reports of their history.

We can help you set up password management and lock down your network. Call us at 319-227-7000

2018-04-02T23:18:27+00:00 April 3rd, 2018|Uncategorized|0 Comments

Why Spam is a Small Business Nightmare

Why Spam is a Small Business NightmareSpam

15 years after the world united to crack down on spam emails, we’re still struggling with overloaded inboxes. All that unwanted email continues to flood the internet, much of it targeted towards small businesses, and the impact goes wider than you might think. Here’s the full breakdown of how modern spam works and how it’s hurting your business.

What is spam? Generally speaking, spam is any unwanted message that lands in your email, comes via text, social media messaging, or other communication platform. It might be sent to your main business account, eg your ‘contact us’ email, or direct to your employees. Most of the time, spam is annoying but relatively innocent messages from another business inviting you to buy/do/see something. They’re newsletters, reminders, invitations, sales pitches, etc. You may know the sender and have a previous relationship with them, or they might be a complete stranger. Occasionally, spam may even be part of a cyber attack.

Why you’re getting spammed. Maybe you or your employee signed up for a newsletter or bought a $1 raffle ticket to win a car. Perhaps you got onto the mailing list accidentally after enquiring about a product, not knowing that simply getting a brochure sent through would trigger a spam-avalanche. Often there’s fine print that says they’ll not only use your details to send you their marketing, but they’ll share your details with 3rd parties so they can send you messages too. That single email address can be passed around the internet like wildfire, and before you know it, you’re buried under spam. Sometimes, and more than we’d like to think, your details are found illicitly, perhaps through a hacked website for example, like the recent LinkedIn leak. More often though, your email is simply collected by a computer ‘scraping’ the internet – scouring forums and websites for plain text or linked emails and selling them as prime spam targets. It’s easy to see how individual office employees receive an average of 120 emails daily, over half of which are spam!

More than annoying. We all know spam is annoying, but did you know it’s also resource hungry? Your employees are spending hours each week sorting their email, assessing each one for relevance and deleting the spam. Too often, legitimate emails from clients and customers get caught up and are accidentally deleted. Add in the temptation to read the more interesting spam emails and productivity drops to zero. On the other side of the business, your email server might be dedicating storage and processing power to spam emails, occasionally to the point where inboxes get full and real mail is bouncing out. While most spam is simply an unwanted newsletter or sale notice, there’s also the risk that any links may be a cyber-attack in disguise. After all, one click is all it takes to open the door to viruses, ransomware, phishing or other security emergencies.

How to stop the spam. The 2003 Can Spam Act (a global set of anti-spam laws) requires all marketers to follow certain rules, like not adding people to mailing lists without permission, and always including an ‘unsubscribe’ link. So firstly, make sure you’re not accidentally giving people permission to email you – check the fine print or privacy policy. Next, look for the unsubscribe link at the bottom of the email. Unfortunately, not all of them include the link, or they hide it somewhere impossible to see. The worst spammers take that ‘unsubscribe’ click to confirm that your email address is valid/active and then sell it on.

Talk to us about your anti-spam protections. Call us at 319-227-7000

2018-03-01T19:28:35+00:00 March 6th, 2018|Uncategorized|0 Comments

Desktop vs Laptop: Which is Right for You?

Desktop vs Laptop: Which is Right for You?Desktop Vs Laptop

Laptops have become the go-to choice for most people in the market for a new computer. They’re sleek, portable and heavily advertised. But are they the best choice for your needs? Before you buy your next computer, take a look at these considerations – you may discover you’ve been dreaming of a desktop all along!

How portable do you need it to be?

Hands down, laptops are easier to move around than a desktop. You can pick them up, put them into a backpack and away you go. That doesn’t mean desktops are bolted to the floor, just that they’re not designed to take on holidays or go with you to the local cafe. With that portability though, comes a trade-off: thin and light means your computer performance takes a hit. The more powerful your laptop, the bigger and heavier it is, and you won’t enjoy lugging that weight around all day. If that’s got you leaning towards an ultra-portable, consider this: The smaller and lighter your laptop is, the weaker it is. In fact, some laptops struggle to run the most basic apps. Fortunately, when you do choose a desktop, cloud technology means your data is mobile, even if your main computer isn’t.

What balance of power and price do you need?

The bottom line here is that a desktop will always give you more power for less money. Their larger cases allow for bigger and better components, with more effective systems to avoid overheating. Even the most powerful laptop is going to be hotter than its desktop equivalent, and much noisier too. If you’re using power-hungry software like games or video editing, we recommend choosing a desktop. The heat control alone is worth it as frequently overheated laptops don’t survive long.

Desired screen size

As laptops are designed to be portable, screen sizes are usually small, around 11-15”. Larger, more powerful laptops often go up to 17”. Desktop monitors however, start at 17” and average at 22”. These larger sizes give you more space to work in, options to tile your applications and multi-task, and even sit back and watch an HD (or even 4K) movie. They also allow for nice big text and images, with a better ability to choose the visual experience that suits your needs. If you’re after a large screen size without the actual desktop computer, all-in-one PCs are a great option with many offering impressive screen quality.

Your working comfort

Many people buy a laptop only to get home and find it’s a pain in the neck – literally! The traditional laptop design means you’re always looking down at the screen which can put a strain on your neck. You can try to raise the screen by placing the laptop on a stand, but then the keyboard is out of easy reach. The smaller keyboards and touchpad designs may also leave you more prone to repetitive strain injuries. Many people end up connecting their laptops to external monitors, keyboards and mice, simply so they can work in comfort. Desktop computers on the other hand, allow you to create the perfect working environment for your needs and even cater for other family members. Monitors are usually height adjustable, keyboards and mice are wireless, and you’re able to place the desktop out of the way. If you’re on your computer for more than short bursts, your body will appreciate you choosing a desktop.

Are you looking for flexibility?

When you choose a laptop computer, it’s like ordering from a set menu. You get this brand, in this design, with these specifications. Changing out parts for repair or upgrade can be difficult and expensive as there’s not a spare inch of space. Some parts are extremely hard to get to, which can turn a simple swap into a dealbreaker. The extra space inside a desktop gives infinite flexibility for upgrades over time and fast repairs. This means you’re able to easily pop in more powerful components for a fraction of the price and extend the life of your computer by years.

Come talk to us about your next computer and we’ll find the right one for you. Call us now at 319-227-7000

2018-01-25T22:24:57+00:00 February 27th, 2018|Uncategorized|0 Comments

Is it Worth Having Your Email Server On-Premises?

Is it Worth Having Your Email Server On-Premises?Email Server On-Premises

There’s not a business around who doesn’t use email on a daily basis. Whether for sending internal memos or communicating with clients and customers, email is a core necessity of any modern SMB. What many modern businesses are doing though, is dropping the in-house email server and moving to a cloud solution. Here’s why you should do the same.

Reduced network problems

Your network operates in a delicate balance, and when one piece breaks chaos soon follows. Connected systems and processes tend to fail, dropping productivity to flatline levels as all focus shifts away from normal activities. It becomes a mad scramble to get the network up again, especially the email servers. The last thing you want is for all your client/customer emails to bounce back! While it’s good to have confidence in your on-site administrator, the assumption that any crashes will always happen during business hours has caused many regrets and panicked phone calls that could be avoided. When you move to a cloud solution, you’re able to say goodbye to onsite servers and all the accompanying drama, making your remaining infrastructure easier to maintain.

Lower hardware and maintenance costs

Maintaining your exchange servers is no doubt costing a tidy sum from hardware repairs and license fees alone. Add in the cost of scaling your server to keep up with your business growth, and suddenly keeping your email in-house doesn’t make financial sense. Instead, consider what it would be like to have predictable costs for your email hosting that covers everything, including the latest technology and around the clock administration. Many solutions offer on-demand plans, so you only pay for the options you want.

You’re still in control

One of the main arguments for keeping your Exchange server is to make sure you have complete control over your email; you’re able to limit physical access, no 3rd party has access to your critical data, and you always know where your data is. While control may have been the deciding factor in the past, the fact is cloud solutions have evolved so much that these arguments are void. Physical security at one of Microsoft’s data farms, for example, goes far beyond that of your locked server room and digital access is strictly limited to those you specify.

Greater protections

Cloud solutions provide automatic protection against many threats, including fire, power outages, viruses and flood. While your own in-house server has anti-virus running and a backup plan, it’s still incredibly vulnerable. Backups get forgotten, virus definitions don’t get updated in time, and you’re very lucky if your own server can survive fire or flood intact. Moving your email hosting to a cloud solution removes all that risk, usually with an uptime guarantee that lets your business get on with essential tasks. As email is a critical tool for your business, isolating your systems from risk may be one of the best decisions you make all year.

We can help you with your email server needs, call us today at 319-227-7000.

2018-01-25T22:43:02+00:00 February 6th, 2018|Uncategorized|0 Comments