You’re Never Too Small for Outsourced IT

You’re Never Too Small for Outsourced IT

Outsourced IT
Small business owners are proud of getting everything done with few people. Every team member wears many hats. They are part of a family, devoted to the firm’s success. But that doesn’t make them qualified to handle IT. Really, you’re never too small for outsourced IT.

A small business may only have a few computers for its handful of employees. Having an in-house person dedicated to IT support would be overkill. But just because the technology is working fine today doesn’t mean your IT is performing at its best. That’s why it can be beneficial to outsource IT.

Having someone who knows technology working for your team can pay huge dividends. Your outsourcing partner will add value by:

  • helping you avoid bad tech purchases or buying software you don’t need;
  • identifying where you can be more efficient with tools you already have, which can save money;
  • providing knowledgeable support and IT help;
  • learning business needs and making recommendations about the best IT for your goals;
  • protecting your business technology and ensuring computers are up to date with security patches.

Small Business Breaches

Cyber-criminals don’t care about business size. In fact, according to Accenture, 43% of cyber-attacks were aimed at small businesses, and only 14% of the SMBs were prepared for defending their networks and sensitive data.

In fact, a small business can be a particularly appealing target. Hackers will exploit a small business as part of a campaign to attack a larger business. They know the SMB is less likely to have the same level of security as the bigger target in their sights.

Accenture’s 2019 study found that more than half of all small businesses had suffered a breach in the last year. These attacks can be crippling for SMBs. According to insurance carrier Hiscox, the average cyber-attack costs a business $200,000. That figure can be a killer blow for a small business. Some 60% of SMBs hacked go out of business within six months of the attack. Even if they can survive the financial hit, damage to brand reputation and customer goodwill is devastating.

Advantages of Outsourced IT

You may not have a clear picture of your cyber-security status right now, but by working with a managed services provider (MSP) you’ll get one. Your partner will conduct an informal audit of your current technology and learn your short- and long-term goals.

Your small business, for instance, may not have a data protection procedure. You might be thinking you don’t have a lot to backup and store. But the quantity may not be the primary concern. Can you recover if your business loses an email chain it was keeping for legal or compliance reasons? What would happen if the computer holding your accounting database died? An MSP can identify where tech changes can better ensure business continuity.

When you outsource, your partner will also inventory all your tech assets. They’ll need to know everything about your infrastructure and your business’s technology capabilities. Your current team may recognize the importance of securing the business’s intellectual property, but are they also protecting customer data and employee records? Your business needs to be intentional about confidentiality, availability, and safety. An MSP can help.

The cost of outsourcing is often a stumbling block for the budget-conscious SMB. Managed IT services can often lower costs for clients by streamlining processes, managing vendor relationships, and ensuring that the business technology is best suited to current needs. And you’ll pay a fixed regular fee for a technology team member who will help you avoid big, costly tech surprises.

No business is too small to outsource IT. Having access to a full-time IT professional via a managed service provider can improve your operations, enhance productivity, and lower cyber-security risk.

Find out more about what we can do for you! Call us at 319-227-7000!

2020-01-07T09:12:49-06:00January 21st, 2020|Managed Services|0 Comments

Your Equipment Fails – What’s Next?

Your Equipment Fails – What’s Next?

Your Equipment Fails - What's Next?You invest heavily in information technology. You depend on your equipment to support your business. Then, the equipment fails. It’s inevitable. Only cockroaches survive forever. You’re left scrambling to find a replacement solution for essential tech. It’s a tough place to be, but it can also be an opportunity.

When you hear the news that a piece of equipment has failed, the headache starts soon after. It can mean costly downtime. You’re going to need to budget for a replacement. You have to spend time and effort determining the next, best solution. Users, and potentially customers, get frustrated, too.

If the equipment that’s conked out is a hard drive or server, don’t even reach for that headache remedy. Stop everything, and call for expert help. Anything you do can result in more data loss. This includes the age-old IT self-help remedy of turning it off and on again!

When anything carrying data fails, the next question is whether you have a recent backup. Can you restore data from that backup? We recommend you have as many as three data backups for safekeeping, with at least one of them kept off-site.

OK, it’s dead. Now what?

After the initial panic, once you’ve determined that the technology is kaput, take some time to reassess.

Your decision-makers can start out by considering whether that equipment needs replacing. Don’t just do a knee-jerk rip and replace it. There may be better technology options or improved ways of doing what you were doing.

An on-site equipment failure is an opportunity to examine cloud technologies. The cloud is more than Software as a Service solutions giving users access to applications online. Infrastructure as a Service offerings quickly get up and running with new technology, and you gain access to enterprise-level infrastructure. Replacing hardware is no longer your problem. Plus, you’ll only pay for what you use and be able to scale up or down as needed.

There’s also less chance of data loss when working in the cloud. Cloud computing takes away the single-point-of-failure problem. Now, your data is available anywhere you have an internet connection. So, even if your desktop computer dies, you can still get into the same virtual desktop from another device. Cloud service providers build in redundancies, so data is not stored on a single server. This supports business continuity even after equipment failure or natural disasters.

Partnering with an MSP

Save yourself the stress of dealing with technology failures alone by partnering with a managed services provider (MSP). There are many advantages. First, we make sure you have a working data backup that’s tested for reliability and secure.

MSP experts also aim to detect potential failures before they happen. If a device needs replacing, we want to know before the last gasp of life. That helps ensure a smooth transition and helps level out the budget impact.

Further, MSPs know what’s involved in migrating technology to the cloud. We can help you weigh the pros and cons, assessing what’s best for your individual business. Plus, we develop your migration strategy and provide ongoing support.

MSPs identify the best providers for your needs. We tailor our services to your business workload, regardless of company size. We make sure every business accesses the best technological tools. Unlike a software salesperson, we don’t enjoy selling you more than you need. We want you to have the best technology at all times and to help prevent issues before they happen.

Don’t wait for the death of your valuable IT equipment. Work with your MSP for peace of mind. Contact us at 319-227-7000 today!

2020-01-22T13:20:07-06:00December 17th, 2019|Computer Repair, Managed Services|0 Comments

Is Your Tech Partner a Team Player?

Is Your Tech Partner a Team Player?Tech Partner

Business is about relationships. One important relationship today is with a technology partner. This partner will consult on hardware, software, security, and other IT concerns. You can focus on other business priorities, but is your tech partner actually a good team player?

There are a lot of businesses that call themselves technology partners. The term can be broadly defined.

Technology vendors who sell specific hardware or software solutions will promise a partnership, but they will focus on a relationship that benefits their business goals.

For instance, they will generally try to steer you toward buying the products that they themselves make. Vendors will also bill your business for support when you need it. Yet that creates a conflict of interest: they profit from your inconvenience. That’s not the type of partner you want on your team.

A True Partnership with your MSP

Managed Service Providers (MSPs) are another type of technology partner. They look to add value to the team.

In MSP partnerships, your business pays a monthly fee to keep everything working. Your MSP manages your IT and protects your end-user systems. You are paying them to prevent problems before they happen. Unlike reactive vendors, MSPs work to enhance business security and compliance.

Partnering with an MSP adds experts to your team who learn your business needs and look to improve efficiency and flexibility. Besides the convenience of predictable pricing, an MSP will also suggest ways to help reduce IT costs. MSPs have relationships with many different vendors, so they can get the best price when offering you access to new technology.

In introducing new hardware or software, or making upgrades to streamline processes, an MSP is usually brand agnostic. Sure, they may have favorites due to good experiences with a particular brand, but they will still put your business needs first and always find the best solution for you. They’ll want to explore how the work gets done, get to know the IT environment, and seek employee input.

The MSP experts will sit down with you to find out the business challenges that need to be addressed. Then, they do the research and propose the best solutions for your users and environment. To continue the sports analogy, MSPs have more than one single play in their playbook: they draw up the tech strategy that best suits your business needs.

The MSP is also in it for the long haul. A vendor may be looking only to be a partnership that leads to product or service sales and tech support calls. The MSP model is built on collaboration and communication. These are IT experts who thrive on seeing their clients develop, optimize, and succeed.

Plus, MSPs can join forces with businesses of any size. They’ll bring the same team play to the IT playing field for small and mid-sized businesses as they would for enterprise-sized organizations.

Key Takeaway

In gauging whether your technology partner is a team player, consider the relationship benefits. You may get the technology you think you want from a vendor, but they are also focused on profiting from the partnership.

Your MSP takes the time to learn about user experience and business objectives to ensure their solutions and services add value. Instead of benefiting from things going wrong at your business, your MSP partner has an incentive to prevent problems from ever happening.

If you want a tech partner who will find the right solution for the benefit of the team, give us a call at 319-227-7000.

2019-10-08T13:28:34-05:00October 29th, 2019|Managed Services|0 Comments

Getting Rid of Single Points of Failure

Failure is Not an Option: Getting Rid of Single Points of Failuresingle points of failure

You might think that your business is going to be OK even if a single device goes down. After all, there are other devices your people can use. It’s not as if the entire system is going to fall like dominoes. Or is it? Get rid of single points of failure to make sure one vulnerability doesn’t take down your network.

A single point of failure (SPOF) can be a design, implementation, or configuration weakness. Star Wars fans will already be thinking of the Death Star’s ill-designed thermal exhaust port. That was the SPOF Luke Skywalker exploited.

Yet, cyber-criminals don’t need the Force to target IT fatal weaknesses. SPOFs for technology include:

  • Having only one server that runs an essential application. Without that server, your employees can’t use that particular business tool.
    • Solution: Plan for the worst with built-in server redundancy. Have multiples of any hardware that is business critical. Migrate to the cloud so you can continue accessing applications, software, and storage.
  • Power outages can wreak havoc on computers and devices operating your network.
    • Solution: An Uninterruptible Power Supply (UPS) device can help prevent intermittent power interruptions to your computers, switches, and modems. Cloud solutions reduce the risk of this problem too. Employees can continue to access data and software working at different locations.
  • Your physical location could also be the SPOF. What if road closures, fire, floods, or a violent storm prevent you from being able to get to the office? Without a backup, you’ll struggle for business continuity.
    • Solution: Pool computer resources in the cloud (servers, storage, applications, and voice services). This provides continued access anywhere, anytime, and often from any device.
  • You can’t get online without an internet connection. Yet you’re reliant on an external provider for that access. Planned downtime for maintenance is easier to plan around. Still, unexpected issues can cause the internet to go out.
    • Solution: Have a backup solution to pick up the slack if the main connection goes down. A router that supports having a 4G modem, for instance, could be a good failover.

Having one device out of commission is frustrating, but not necessarily the end of the world. But, when the damage wrought by a single weakness spreads business-wide, you could face serious consequences.

Downtime for systems failure or data breaches can be:

  • Expensive – In addition to potential overtime for IT staff remedying the situation and possible revenue losses, your company may also face fines.
  • Time consuming – your people must adapt to a new reality while IT resources are spent trying to get back to business as usual.
  • Reputation damaging – any disruption to business as usual could undermine customer trust and prompt churn.

IT professionals understand the danger of SPOF. Avoid weaknesses that can lead to system wide failures or loss of business information. Partner with computer specialists who can identify and eliminate these vulnerabilities at your business.

Contact us today at 319-227-7000!

2019-08-01T16:25:05-05:00August 20th, 2019|Managed Services|0 Comments

What to Do When You Get a Renewal Notice

What to Do When You Get a Renewal Noticerenewal notice

Your business relies on any number of service providers. You’re likely contracting for domain names, website hosting, data backup, software licenses, to name just a few. And that’s only your online presence! So, when a renewal notice comes in, you might just forward it on or file it away for future reference. Here’s what you should be doing instead.

First, when you get a renewal notice, you should confirm that it’s legitimate. This is especially true of domain names. Your business’s domain name and expiration date are publicly available. Anyone could look them up and send you an invoice. Scammers do. They monitor expiring domain names and then send out emails or convincing physical notices telling you it’s time to renew. They are not doing this as a civic service!

Instead, they will be trying to get you to switch your domain services to a competitor or, worse, hoping you’ll pay your renewal fee to their account, which has no connection to your domain.

  • Look out for the following indicators that the notice is a fraud:
  • The price is much more than you’d expect.
  • The deadline is within seven days.
  • You don’t know the business name.
  • This business has never contacted you before.
  • The notice requires you to send a check.

Handling Authentic Renewal Notices

Once you’ve determined the authenticity of the renewal notice, you’ll want to take stock. Putting your licenses or other online services on auto-renewal plans can be easier, but it may not be cost effective. Before re-upping your plan consider:

  • Are you still using this service?
  • Do you really still need it?
  • Do your current needs meet your current plan?
  • Should you upgrade or downsize?

You might also contact your provider directly and ask:

  • Is there a better product available now?
  • Are you eligible for a loyalty discount?

The company you’re dealing with wants to keep your business (hence, the renewal notice). That can give you some leverage in negotiating what you are paying or what service you are getting. You could treat an annual renewal notice as an opportunity to renegotiate terms. It’s not always going to work, but it can be worth a phone call as you try to keep business expenses under control.

Finally, you should pay attention to any deadlines on the renewal notification. Some are sent months in advance. That seems so helpful, but if you put it away to deal with later, before you know it you’ve missed an important date and the service is stopped.

You should always get a renewal notice for something like a domain name. The Internet Corporation for Assigned Names and Numbers (ICANN) requires companies to send reminders approximately one month and one week before your domain name expires.

Don’t leave your renewal to the last minute. With expired domain names, for instance, you can lose your website or email will stop working! Options and fees for renewing domain names, including expired ones, are going to vary, so be sure you know what your subscription involves.

Also, there are bad actors out there who monitor domain expirations to buy them up at bargain prices. Then, when you notice the subscription has lapsed, you have to pay a king’s ransom to get the Web address back. Yes, it can happen to you. In fact, the World Intellectual Property Organization (WIPO) handled a record 3,074 cyber-squatting disputes last year.

Avoid being overwhelmed by all the subscriptions and service plans your business relies upon. A managed service provider (MSP) monitors your license and domain expiration dates to ensure your business is current. At the same time, the MSP has the expertise needed to determine what plans best suit your business needs.

Give us a call at 319-227-7000 to enjoy the peace of mind a managed service provider brings!

2019-08-01T16:10:49-05:00August 13th, 2019|Managed Services|0 Comments

Tech Tips for a Thriving Business

Tech Tips for a Thriving BusinessTech Tips for a Thriving Business

Maybe you started your business in a basement or home office. It was just you at the beginning. Then, your service or product gained traction. The number of staff grew, and you moved into an office. It’s amazing how far you’ve come. Better still, your business continues to grow. It may be time to consider some of these tech tips to help your thriving business.

#1 Upgrade to Business-Grade Cloud Services

Perhaps you’ve been relying on free software from Gmail, Outlook, or Dropbox. Who can argue with free email, calendars, collaboration and file storage right? Well, it may be time to upgrade to the business versions of the software your team relies upon.

Move from Gmail to Google Apps, or Outlook to Office 365, or Dropbox to Dropbox Business, or OneDrive to SharePoint. For a small monthly fee, you gain business-grade features.

Office 365 offers business email, video and voice conferencing, secure team messaging, shared calendars, 50GB cloud storage and document, spreadsheet and presentation creation. Plus, you gain greater security and administration controls. Right now, a disgruntled employee could refuse to give up control of a business account.

You’d be out of luck. With Office 365, your business would control all accounts and could simply reset the password.

Or SharePoint Online provides added storage space and user activity and sharing auditing. File version history makes recovery easier. A remote wipe feature protects files on a stolen device.

#2 Revise your backup strategy

A consumer grade backup setup was enough when you were only dealing with one computer. Now that you have many computers, it’s worth enhancing your backup strategy.

With 3-2-1 backup, your business has a minimum of three backups. Two would be onsite (but separate from one another) and the other offsite. We recommend the cloud. Having your backups in a unified location helps efficient recovery if disaster strikes. With cloud backup, your data is encrypted for storage in the cloud. You can set parameters for how often data is backed up and confirm that it is backing up correctly. Then, if something does go wrong, you can access essential data from anywhere, anytime via the cloud.

It’s also important to know that you need to backup your email, calendar, contacts, cloud based files, etc. Microsoft, Google and other providers are not responsible for your data.

#3 Consider Cloud-based Accounting Services

Traditional small business accounting software requires a large database on the desktop computer. As more people need access to the database, the problems start. With multiple people accessing the accounting software:

  • The network can slow when people try to access it remotely
  • Changes can’t be made while someone else is in database
  • Data can get mismatched depending on who has the “newest” version

Cloud-based accounting packages address these challenges. With online accounting software, it’s easy for your business to scale. Business owners can connect to the data from any device with an Internet connection. Plus, in the event of a disaster, productivity won’t suffer as the information is safe and secure on the cloud.

#4 Outsource your IT

Your expanding technology allows you and your staff to do more than ever before. Great. But it also takes extra resources to monitor, manage, and secure it all. By outsourcing IT to a local company, your business gains IT expertise. Meanwhile, your in-house team can focus its efforts on driving growth.

Outsourcing IT also provides long-term cost savings by reducing downtime, cutting infrastructure and staff costs, and improving security to avoid costly cyber-attacks.

Keep your business growth in check with an eye out for value-adding initiatives.

Want to know more about the benefits of any of these tech tips? Give us a call at 319-227-7000.

2019-05-27T01:55:12-05:00June 25th, 2019|Cloud Services, Managed Services|0 Comments

Are You Sick of Ongoing IT Issues?

Are You Sick of Ongoing IT Issues?Ongoing IT Issues

Like a persistent cough or muscle strain that won’t go away, many IT issues prove ongoing. Every time they come back you think about getting an expert’s opinion. Then, the cough fades, you can walk freely again, or your computers are back up and running. You keep on going. Until the next time. If you’re sick of ongoing issues with your IT, look to a Managed Service Provider (MSP) for help.

There are many IT ailments that can negatively impact your ability to do work. Let’s consider some of the particularly common ones, and why an MSP is the right prescription.

#1 Network and Internet issues.

Business is done online these days. Not being able to connect to the network and slow connections are frustrating. Without the Internet, how can you do your job? You can’t even check and send emails! Let alone access team documents or enter data into cloud-based accounting software. A lagging network also slows down application and data loading time. It may only be a few moments of thumb twiddling. But add that up over several times a day and multiply by employees. You’re looking at a decrease in productivity that adds up.

An MSP has the know-how to survey the IT environment for what’s causing these frustrations. When there’s a problem, they’re at the ready to resolve it and help improve reliability.

#2 Repeated malware infections.

This can mean a couple of things. First, you don’t have effective system and application protections in place. These attacks shouldn’t be able to make it through the door in the first place. With the right firewalls, anti-spam, and protections, you should be able to keep your system on lock down. You don’t have to do this yourself. Gain expert knowledge with an MSP reviewing your security protocols to keep the bad guys at bay.

Secondly, educate employees about the dangers of social engineering. Don’t let them keep falling for the pretexts and downloading malicious files. Also, ensure passwords are strong enough to avoid adding another point of entry.

#3 Printing problems.

Many businesses are printing less today, but we’re not done with hard copies entirely. So, when a printer starts whirring, spinning endlessly, or can’t connect, efficiency halts. Know that printers sold at big box stores are consumer grade quality. Avoid printer frustrations with solid business-class printers (which your MSP can identify).

#4 Application overload.

Maybe some of your employees prefer Dropbox. Others rely on their free Gmail accounts. This hodgepodge of options can cause chaos. Staff have difficulty remembering the passwords to all of the accounts they need. So, they simplify, and that makes their accounts more hackable.

Upgrading to business-grade versions of important applications is easier with an MSP. They’ll help identify the software that best addresses your business needs.

#5 Aging technology.

You’ve had your current computers for ages. They are slower than you’d like (on average, computers that are 3+ years old are 50% slower than new), but you don’t have the time to look for something else. Plus, you can’t imagine having to learn something new. You’re too busy. But aging tech is more likely to fail, which could prove catastrophic if you don’t have the right backup in place.

MSPs know IT. Based on your individual business needs, they can suggest a plan of attack to update the IT and keep it secure. They can also provide backup strategies to prepare for the worst and recover quickly.

Basically, a managed service provider has your back when it comes to IT. Work with experts who focus on technology day in and day out. You’ll typically save money and gain time to spend innovating in your field.

Gain a competitive advantage with the support of an MSP. Give us a call at 319-227-7000 today!

2019-05-27T01:21:01-05:00June 25th, 2019|Managed Services|0 Comments

What Can An MSP Do to Kick-start Your Business

What Can An MSP Do to Kick-start Your BusinessMSP

What Can An MSP Do to Kick-start Your Business. Business today relies on technology in a way which we have never seen before. It makes up the core of almost every firm currently in existence. Today going digital impacts small companies more than large ones; it can make new opportunities possible and accelerate your path to success.

The advantages of modern technology to small business is likely to be present already within your firm, but so too are the disadvantages. Faster transactions, quicker payment, accurate inventory, and improved customer outreach serve to boost our capabilities. While complex set-up, systems management, and ever-present security threats hold us back from our full potential.

Managed Service Providers (MSPs) can eliminate the drawbacks, sharpen up your systems, and allow your business to grow to its full capacity in the modern business landscape.

What An MSP Does For You – There are a staggering number of systems a modern business is expected to keep tabs on today. Accounting, inventory, and timekeeping; on top of customer-facing services such as maintaining a website, managing social media, and processing online orders. It’s simply impossible for every small business to keep up.

An MSP is an expert in the field, managing your IT services to give you the confidence your business is on the right track. If the core of your business relied on maintaining a fleet of vehicles, you would hire a mechanic to keep each one in top condition. Building your firm on modern technology should employ a similar strategy.

For your company, an MSP exists to keep your systems in their best shape to generate maximum mileage for your business.

Tailored to Exactly What You Need – The key to unlocking near unlimited growth in your own company is to find out precisely what you need to operate to capacity. An MSP can provide consulting services to your firm to find out how your business can improve. Simple tweaks and minor changes are often all it takes to create a more streamlined, more productive, working environment.

Almost always, the smallest changes in the right places make the most significant differences. Working with technology, rather than fighting against it, provides your firm with the competitive edge to put you in control.

Technology That Helps Without Getting in The Way – An MSP can both enhance and protect your business by providing backup and recovery services that will safeguard your data and services against any disaster.

The nature of IT failures means they can appear to happen at any time. Whether hit by a natural disaster, criminal break-in, or IT outage; a severe failure at the wrong time can cost customers, money, and reputation. A high quality, effective MSP works in the background to guarantee up-time, recover from adverse events, and increase security against threats.

Technology That Keeps You in Business – A huge number of businesses, both high-profile and small owner-operated firms, have suffered massive client losses as a result of missing deadlines, losing data, or exposing their customers to unnecessary threats. Clients are often left with little choice but to choose a firm that takes their data and privacy seriously.

One of the most significant benefits to managed services is regular, predictable support costs. Making regular and fixed payments to keep your IT in good shape protects against major and unexpected blow-outs in the monthly budget.

By monitoring systems, diagnosing issues, and maintaining technology, many of the problems that cause unexpected downtime and data loss can be avoided altogether. Preventing problems before they happen saves you money, but more importantly maintains your business reputation too.

An MSP Working For You – Increasing your potential, reducing your costs, and protecting your reputation are all great reasons to incorporate a managed service provider into your business. You can effectively add a whole new department to your business without adding unnecessary management overhead.

By eliminating IT distractions that take you away from your core business, you are free to pursue activities that make your company great. Take up an MSP and return to doing what you enjoy most, the part of the firm you are great at, the reason you got into your business in the first place.

Let us do the IT we are great at, so you can build and run the business you have always wanted. Give us a call at 319-227-7000 to manage your IT services for you.

2019-03-01T15:32:08-06:00March 7th, 2019|Managed Services|0 Comments

Professional Businesses Deserve Professional Setup

Professional Businesses Deserve Professional SetupProfessional Business

Watching a business grow is as satisfying as it is rewarding. Whether opening a new office, starting a new department, or bringing in a new employee; it’s a positive step in the right direction. Upward growth often requires new office tech and IT changes to bring new staff fully online.

At a minimum, a new computer will be needed for employees to get started quickly and hit the ground running. New staff or an entire department may require a server, printer, or additional networking hardware to cope with extra demand.

A tech smart business should give careful consideration to how it sources and sets up its hardware and software. It can be tempting to pick a simple solution off the shelf from the nearest retailer.

Modern manufacturers often make it easy to get set up with a new device straight out the box. Using default settings and a simple setup means a laptop or tablet can be just plugged in and it’s ready to go, right?

Unfortunately, setting up technology to create safe, secure, and reliable business services requires a little more detail.

Setting Up Tech For Business

The hardware you have is at least as important as the hardware you buy. It’s important to ensure new tech on the network is compatible with your existing business systems. Adding the wrong solutions to accommodate new employees can slow down the system for everyone.

Many firms talk themselves into buying the most expensive, or heavily marketed system on the market. Buyers often feel confident that the high price tag and slick design means it’s guaranteed to work with anything you put to it. We wish that were always the case.

Without an eye for fine detail and good IT knowledge, combining certain solutions can cause a significant network slowdown or even fail to work together at all.

Consistency Is Key

It can seem easy, and tempting, to buy technology based on offers and deals around at the time you need it. Some companies do this to save money short term, building their systems using a mixture of hardware from various vendors and manufacturers. When thinking long term, this approach might not get you the great deal that you think.

Mixing suppliers alone can make it difficult to track where components came from in the coming months and years. Warranties, service agreements, and support can become hard to track down when parts fail and hardware dies. Money spent securing your business against failure is completely wasted if you can’t find the right paperwork at the right time.

Sourcing replacement parts and supported peripherals can be made more difficult when components are mixed too.

Planning ahead and purchasing identical hardware can make swapping components fast and straightforward. When systems are consistent, both parts and knowledge can be shared throughout the entire business. A smart decision today can eliminate costs, time, and headaches further down the road.

Unexpected issues appearing at the last minute can have large consequences on workload and deadlines. Sharing everything from chargers to memory can help to reduce and mitigate IT risks. Consistent hardware, swappable components, and even considering a supply of spares can take care of many potential headaches.

Smooth On-boarding

In business, first impressions are critically important. Whether setting up a new office or getting an employee ready to start, a professional attitude goes a long way. Good IT that’s ready to work sets a professional tone to carry your business forward.

IT that supports and enhances operations is infinitely better than IT that gets in the way. Using consistent and well-known solutions in the right way avoids wasting time, maintains performance, and reduces costs where it matters.

Our goal is to ensure your hardware meets your business needs. A professional setup ensures your IT is consistently improved while you watch your business flourish and grow.

Give us a call at 319-227-7000 for a professional setup to make sure nothing stands in the way of growing your business.

2019-01-31T10:16:58-06:00February 19th, 2019|Managed Services|0 Comments

Save Money and Time with Managed IT Services

Save Money and Time with Managed IT ServicesManaged IT Services

IT services can be one of the largest and most unpredictable expenses within a business. Unexpected failures, mandatory upgrades, and sudden staff changes can happen quickly and be very expensive.

These factors, a part of the IT world, make IT departments costly, hard to manage, and difficult to budget for.

Switching your business to managed IT services can lower costs and reduce unpredictable expenses. Making the switch can cut down management overheads and reduce budgets to a fixed period cost. Here’s how.

Reducing Infrastructure

It’s common in many firms for single tasks to be required to pass through multiple devices before they can be delivered or shipped. Invoices, payroll, and digital deliverables are particularly common culprits. When looking to improve efficiency and lower unnecessary costs, this is typically the first place to trim fat.

Instead of adding office clutter with more devices, cloud resources can streamline processes. Using cloud-based technology to do some of the same tasks as before typically adds more power and improves speed.

Cloud-based services are usually faster and available to more users at once. Files and services are easier to access and less likely to clog up the internal network.

Reducing the overheads associated with running internal servers is commonly a major bonus too. Eliminating associated costs such as maintenance, security, cooling and upgrades is the largest bonus many firms receive.

Cloud technology has the power to simplify and speed up your entire workflow while making large financial savings.

For most businesses, these savings can be put into critical areas of the firm where they can be better used.

Keeping IT costs predictable

In the world of IT, bad news is a fact of life. Systems failures and critical events will always happen eventually, it’s just a question of when. Virus attacks, malware, hackers, and hardware failures occur commonly and can take a system out of operation for days.

Managed IT services focus on tackling these issues before they happen. Continuous monitoring of systems alerts us of hardware issues before their symptoms even begin.

Antivirus, firewall, and security systems are also kept up-to-date every night to prevent threats from being exploited and data being stolen.

Reducing Downtime

IT failures that take your systems offline typically costs far more than the total repair bill to fix it. Every minute your critical systems are unavailable is time spent not creating business income or value. The more staff you employ, the more the cost multiplies too.

It’s important to consider the value of the business’s reputation on top of just downtime. Not having services available when clients or customers need them most can sour relationships fast. Your services may be the difference between meeting and missing a crucial deadline. If your service isn’t reliable then clients may look for one that is.

No Internal IT Hires

As every business owner knows, the cost of staff is far more than just their salary. Holiday pay, retirement, sick leave, training, benefits, and downtime all must be factored into the total cost. Staff costs are the single biggest bill to pay, even in the smallest IT departments.

Managed IT reduces staff costs down to a single lower cost bill that includes all your IT needs.

We train and manage our own staff to service your firm. By doing so, you get all the advantages of an IT department to meet your business needs without the overheads and management of staff that are not central to customer demands.

Managed IT Services for your Firm

While IT and services are complex, expensive, and resource consuming; it doesn’t have to be for your business. Managed IT services present a simple, cost-effective solution to meet your requirements.

We can slash your downtime, secure your business, and keep on top of your infrastructure without adding unnecessary expenses.

Give us a call at 319-227-7000 today to see if managed IT services are the right fit for your firm.

2018-12-04T17:44:17-06:00December 25th, 2018|Managed Services|0 Comments