5 Common Computer Myths Debunked

5 Common Computer Myths Debunkedcomputer myths

Common urban myths would have us believe alligators live in sewers or people put razor blades in kids’ candy. Common misconceptions about computers are just as persistent. Here are several IT myths debunked for your benefit.

#1 A slow-running computer has a virus

A virus can be to blame. Spyware or other malware can also cause a computer to slow down. However, there are also many other reasons your computer might run slower:

  • You may have a lot of programs that start up when you boot up the computer. You could remove or disable programs that start every time.
  • The computer has gone into power save mode every night, but you haven’t rebooted the computer in a long time.
  • There are many programs running in the background. On a Windows PC, you can go into task manager and see what is running and the computer resources in use.
  • A security utility is running. If it’s an antivirus scanner, let the scan finish first, then see if your computer speed improves.
  • Temporary files or other junk are taking up too much hard drive space. Your computer needs at least 200 – 500MB of free space on the hard drive to be able to move and manage files.
  • Your computer doesn’t have enough RAM to run programs within memory. If your computer has to swap information on the hard drive to get enough memory to run programs, it’s going to work slower.
  • The computer is old. You may need to upgrade to a computer that can handle current software needs without slowing to a snail’s pace.

#2 Macs don’t get viruses

Many Apple owners believe their Macintosh computers are immune to viruses. If only. Macs do get viruses; they are simply targeted less than PCs. Why? There are many more computers running Windows, which means a bigger, easier target for cyber-criminals.

As Apple’s market share rises, the threat to Macs is growing. Apple works to protect its users from malware, but you still need to use caution with downloads and when clicking on links from unknown sources.

#3 My Windows registry needs cleaning up

Registry cleaning companies will say that scanning your Windows registry can speed up the computer and avoid error messages. The cleaner finds unused registry keys and any malware remnants for removal.

But let’s consider the fact that Microsoft has not released its own registry cleaner. Why not? Because it’s really not necessary. Worse still, going in to clean your registry (when you don’t know what you’re doing) can actually do serious damage.

#4 My laptop battery needs to be dead before I recharge if I want it to last longer

This was once true. Nickel-cadmium batteries suffered from what was called a “memory effect.” If discharged and recharged to the same point several times, they would remember that point in the future and not go further.

Now, however, laptops typically come with lithium-ion (or Li-ion) batteries. They don’t suffer from this memory effect. In fact, they function better with partial discharge instead of letting the battery run down to zero.

#5 I don’t have anything hackers would want

Cyber-security should be a priority for everyone, not only sprawling enterprises. Let’s put it this way:

  • Do you have any money?
  • Do you have an identity cyber-criminals could use to access money or sell for money?
  • Do you work anywhere?

Hackers have all kinds of ways to profit from your data or from hijacking your computer’s processing power. They can turn your computer into part of a bot network or use your information as a bridge into a business target’s system.

Keep all your computers at top speed with the best security measures in place with the help of our experts. Contact us today at 319-227-7000!

2019-07-25T10:21:32-05:00August 13th, 2019|Computer Repair|0 Comments

Why Computer Repair Is Best Left to Experts

Why Computer Repair Is Best Left to Experts

Many of us have one solution to try when something goes wrong with our computers: turn it off and back on again. When that doesn’t work, we panic: “How am I supposed to do anything?” People often turn to a friend or family member for help in the moment. But computer repair is better left to experts.

Calling tech support (if that’s an option) can be time-consuming and frustrating. So, people turn to the nearest teenager or that cousin with all the latest technological gadgets. Think of it this way, though: Driving a car doesn’t mean you can fix one. Having a lot of cars doesn’t show the owner knows what to do when one of those vehicles breaks down.

Consider the investment you’ve made in your computer. Now, ask yourself: when was the last time I backed up? Please, say recently! If not, think about the value of the content you might lose if the computer is not handled with care.

When a computer expert sets out to investigate the problem, they do so with utmost caution. Before doing anything, they’ll know to make a clone of your hard drive. Then, in identifying and solving the problem, they know what is safe to try. They also know what actions to avoid.

The Price of Amateur Fixes

Your family/friend tech support might turn to the internet for help. Sure, Google and YouTube will provide some answers, but context matters. Will your oh-so-helpful friend know which answers are relevant to your situation? Trying different things can be dangerous if the approach isn’t suited to the problem.

Ask any computer repair expert. They’ll have stories to tell about computers “fixed” by amateurs who made the problem worse. They may even have lost data along the way.

Just as you wouldn’t turn to the Web to diagnose cancer, don’t trust just anyone with the health of your computer. Computer repair may look simple, but expert decision-making determines the best solution.

As with most jobs, computer experts draw upon specialized training and hands-on experience. They’re also up on the latest threats, technologies, and solutions. This helps them to diagnose the problem more quickly. They can go in and fix the problem right away, because they’ve seen it before read about the problem. Or perhaps they have colleagues who have done something like this before, or they’ve researched the technology to identify different options. Can your Aunt Sue or friend Frank say the same thing?

Think also of your typical answer when someone asks you for help. You’re human. You want to help, even if you don’t actually know that much about the problem. So, when you ask a family member, they’re likely to say, “sure.” Even when they should be saying, “I don’t know how to fix that.”

When friends admit the repair is beyond them, you’ve already wasted time letting them take a crack at it. Worse, they may actually break your computer or lose important files. You have to go to the experts now for that new part or in the hope of retrieving the data. Meanwhile, you’re not feeling so friendly towards the person who created the new problem, are you? They may also feel annoyed that you didn’t pay them for their services.

Don’t jeopardize your relationships, and avoid doing more damage to your computer. Bypass the friend/family tech support solution and turn to the professionals first.

Fixing a computer isn’t always simple. Get expert help to preserve as much data as you can, and avoid expensive replacements as long as possible.

Have computer problems? We can help. We do computer repairs for a living! And our experts are friendly, too.

Call us at 319-227-7000.

2019-07-02T12:14:24-05:00July 30th, 2019|Computer Repair|0 Comments

3 Top Reasons for Onsite Computer Repair

3 Top Reasons for Onsite Computer RepairOnsite Computer Repair

No one wants to experience computer problems. Especially when it’s used for business use, your computer is likely indispensable. Essential customer files are on there! All your downloaded music! The family photos! Vendor contracts and employee payroll information! Compounding the crisis is the hassle of going to get the computer fixed. That’s why we offer onsite repair services for businesses.

When You Need Computer Repair

Regrettably, there are common computer problems you might encounter at home or work:

A blue computer screen with some white text, aka the “Blue Screen of Death,” or a STOP error. This one’s scary. It could indicate failing hardware, damaged software, driver problems and more. Don’t know what any of that sentence meant? That’s OK. We do!

  • Having trouble installing new applications.
  • The computer is running so slow a turtle would beat it in a foot race.
  • Your applications are acting possessed and are unpredictable.
  • The keyboard, mouse, or printer are not working properly.
  • Your computer keeps restarting on you.
  • Downloads are taking forever.
  • You can’t open that attachment from your boss.
  • The computer freezes or shuts off suddenly.
  • The graphics on the computer screen look wonky.
  • Your computer is making noises mimicking an old clunker car.

Troubleshooting these problems to diagnose what is really going on can be challenging. It depends on how much you know about computers to begin with. Since you rely on your computer for so much, it’s a good idea to consult with computer repair experts.

Why Onsite Computer Repair

#1 Convenience.

You don’t need to worry about doing more damage when you unplug everything and drive the computer to a repair shop. You also avoid the commute across town, headache of finding parking, and annoyance of waiting in line.

This is more convenient for you. You don’t have to lug the computer to a store and back only to have to set it up all over again. Your computer stays right where you typically use it. When we’re done, you can just push the power button and get going as if nothing happened.

#2 Context.

Seeing your computer in its natural habitat helps our experts too. Sometimes the issue isn’t internal to the computer. So, we wouldn’t be able to properly diagnose the problem if you brought the computer in to us.

For example, the hiccup could be caused by a faulty power cord or misbehaving printer. Unless you thought to bring those into the computer store too, the problem wouldn’t be replicable. And nothing’s worse than going to the trouble of getting help only to say “well, it doesn’t seem to be doing that annoying thing right now.”

#3 Cut Downtime.

When the computer repair service comes to your office, you can also reduce downtime. When the computer is essential for business services, you probably can’t imagine being without it for a few days. It’s like losing a limb! Onsite computer repair aims to fix the problem in just a few hours, without taking the computer away.

We can handle most repairs onsite. In some cases, it’s more cost-effective to bring the computer back to our office. We still save you hassle by dropping the computer back off to you. We’ll also set everything back up again when we return your computer. That way you don’t have to worry about which cord goes where!

We hope you never need computer repairs. But, if you’re ever facing an error message you don’t understand or your computer has ground to a halt, give us a call at 319-227-7000. Our computer repair service experts will be happy to schedule a time to come to you!

2019-05-27T01:05:00-05:00June 11th, 2019|Computer Repair|0 Comments

Firefox 67 Empty Profile

Firefox 67 Empty Profile

Firefox 67 Empty Profile

How to fix Firefox 67 Empty Profile Issue

Firefox users have reported empty or blank profiles after upgrading to version 67. The missing items include bookmarks, history, customizations, and addons.  This is due to a new profile option that Mozilla has added. To get back to your original profile do this: In the address bar type in about:profiles then click the button labeled Set as default profile on the profile that has your data. Typically it’s going to be called Profile: default. Once you have selected your actual profile you will need to close Firefox and reopen it. We have seen reports where you may need to do this several times to get the change to actually get your real profile to work.

 

If you need help with this give us a call at 319-227-7000 or fill out or contact form.

 

2019-05-27T00:09:04-05:00May 27th, 2019|Computer Repair, Software|0 Comments

Repairing Your Computer Quicker for Less

Repairing Your Computer Quicker for LessRepairing Your Computer

Repairing Your Computer Quicker for Less. Have you started to notice your computer’s flaws, and problems growing more severe and more frequent over recent months? These issues can irritate you daily, stop you from doing critical tasks, and even put your data in danger. It may be time to book in your computer for a brief service check or repair to get back on track.

When booking your PC in for a service, you can help your technician get straight to the root of the problem. A few simple notes is all it takes. Many people drop off their computers with, at best, a brief and vague description of the problem they experience.

Technicians have a wide range of tools and years of experience to bring an ageing machine back to health. Even with tools and help, without a clear description of the problem, troubleshooting is far more time consuming and expensive. The best doctors in the world couldn’t diagnose a medical condition without a clear explanation of the symptoms.

With just a few simple steps, you can save time and money while ensuring you get your computer back with every problem fixed.

Take Note of the Problem Every Time It Happens

Some computer problems only crop up every now and again. A machine might freeze suddenly, or shut down unexpectedly. Intermittent issues can be frustrating and seemingly impossible to solve, but these occurrences may not be entirely random.

When these events happen, you can help to resolve your issues by jotting down what you were doing and the programs running at the time they happen. Information about what you clicked on last, or settings you recently changed can reveal unexpected links to the computer’s behavior.

Detailed notes help technicians to reproduce the problem and see the crash or error for themselves. This can lead to faster fixes, more lasting solutions, and less time spent diagnosing problems in the dark. Simple notes scribbled down on a piece of paper or smartphone app can save you a surprising amount of money.

Keep an Eye on the Environment as Well as the Computer

It’s not just things within the computer we need to note down. External factors can play a significant role in how machines operate. Hot and humid days have been known to limit cooling on devices already suffering from heat issues.

Even changing the time of day can raise different computer related issues. There have been occasions where users have reported problems connecting to the internet around lunchtime every day. A seemingly strange coincidence with no apparent cause, until technicians dig a little deeper.

Wi-Fi, which relies on radio waves to send and receive data, uses a frequency of 2.4ghz to communicate with devices. By coincidence, the same frequency is used in concentrated form inside of a microwave to heat food and beverages.

Microwaves, particularly when poorly positioned, or faulty, can cause Wi-Fi issues that disrupt communications every time they are used. Problems that come and go, seemingly randomly, have such a strange link to the computer’s environment that they can be very difficult to diagnose.

Take the Right Hardware at the Right Time

Bringing your computer in for repair, whatever the issue, is as simple as picking up the box itself. We don’t need the peripherals such as the mouse, screen, or keyboard unless those are the things causing the issue. Bringing in a laptop is as simple as carrying it to us, along with the charger.

When deciding when to come in, sooner is always better than later. Computer issues often get worse over time. Vents gather more and more dust, fans run slower and slower. Heat issues in particular drastically lower the lifespan of a machine as time goes on. Hard drive issues could cause data loss if not handled immediately.

A machine that gets less and less stable over time puts your programs and your critical data at risk. Updates applied over a shaky foundation can cause any number of software issues. With data, there’s often zero warning before it’s gone.

Can you afford to delay?

Give is a call at 319-227-7000 to book an appointment and give your computer a clean bill of health.

2019-03-01T13:44:50-05:00March 1st, 2019|Computer Repair|0 Comments

Setup for the Holidays

Setup for the Holidays

The holiday season is here again. TV advertisers have released their festive jingles and stores have dusted off their Christmas displays. Most importantly, shopping centers have moved their latest and greatest devices to the front of the store. It’s almost time to eat warming treats in front of a roaring fire.

There may still be work to do, however, before we can invite family to unbox their latest gadgets and watch this year’s Christmas movie. A little maintenance, updates, and set-up goes a long way to ensure the holiday season goes without a hitch.

Sadly, not every device is ready to run straight out of the box. Not every device even comes ready to interact with others when it’s first opened. Each new gadget comes with its own setup and new things to learn.

Often today, devices, toys and computers require extensive updates before they are ready to function. This commonly means large downloads and lengthy installation periods.

In previous years devices have been purchased for Christmas, only to be rendered useless waiting for updates while large numbers of requests crash the company servers. This can be highly frustrating and put a real dampener on the holiday spirit.

Here is how we can help this season:

Setup New Devices

In the modern day simply purchasing a gadget doesn’t make it ready to use. Often they still need setup, updates, and extra steps to make it safe to access the internet too.

Bring your device to us and we can have it safe and ready to use the second you unbox it. We’ll perform initial setup, get it ready for the network, and install mandatory updates. By the time we’re done, your device will be the first one ready to use. For relevant devices, we can install additional features too. Parental protection, antivirus and security features ready to defend your machine against the latest threats.

Whatever the device we can configure it to the way you want to use it.

Transfer Data and Retire Old Devices

Getting a brand new device can be fun and exciting. Before getting carried away with the latest tech, we must consider what happens to our old data too. Depending on the device there are any number of dangers and pitfalls to think about.

Replacing an aging laptop or desktop computer with a brand new model, for example, has inherent danger in data storage. These computers typically use hard disk drives to store all their data.

When disposed of improperly, hard drives are vulnerable to being removed and taken. These can often be read and copied by thieves looking to steal your data. Old devices containing data need just as much care and attention as new ones fresh out of the box.

There are many cases where individuals have had important records stolen this way. In some cases the information has been used to access accounts, and in others, for blackmail.

Mobile devices typically have some form of data storage too. This may store applications or media that has been bought and paid for; but also data such as records and photographs that hold a great deal of value.

We can help transfer old files and data to your new device and safely dispose of your old one too.

We can ensure that every photograph, video, and bit of data is recovered from your mobile device or laptop so that you never lose a single file. We can securely wipe and even physically destroy old hard drives at your request. We strive to ensure you keep every bit of your old data and not a single byte falls into the wrong hands.

Troubleshooting

It sometimes happens that new technology has moved so fast and changed so much that it doesn’t play well with older devices already installed on your network. Sometimes it seems impossible to even connect certain devices at all.

Often simple configuration changes are all that’s required to introduce two pieces of technology successfully. With the right set of eyes and knowledgeable hands the most complex of jobs can be turned into a quick fix.

If your goal is for a smooth, fun and relaxing holiday season, give us a call at 319-227-7000 and we’ll get you up and running in no time.

2018-11-26T18:56:34-05:00December 11th, 2018|Computer Repair|0 Comments

Are Registry Cleaners a Good Idea?

Are Registry Cleaners a Good Idea?registry cleaner

You have likely been alerted by popups while browsing the web. These, often flashing, advertisements claim your computer has more than a thousand errors requiring urgent attention to fix. Perhaps helpfully, these popups offer a solution to cure your computer with a click of the mouse. Buttons marked “fix now” appear to offer a simple fix to all your computer troubles.

These advertisements are often described as Registry Cleaners, or by a few other names that attempt to convince the user they will somehow clean or improve their home PC. Within the IT industry they are known as “scareware”. They are software designed to convince you that your computer has problems it might not have.

Are they trustworthy?

Almost all popups and advertisements that use banners saying “Fix now for free” are not trustworthy at all. They are little more than a scam attempting to take your credit card details, PC data or both. At best these programs might claim to scan your computer and show a convincing list of plausible sounding computer problems. Using this, they will ask for payment to “fix” these problems to get your PC back in shape again.

At worst these advertisements can be downright malicious. Some may attempt to use fake warnings and scare tactics to trick customers into installing spyware on their own computers. When installed, spyware will attempt to steal information in the background. Attackers may use this technique to steal usernames, passwords, emails, and credit card details. Sometimes the first sign a user has that something is wrong is when a virus scan detects software doing something it shouldn’t be.

Do I need to clean the registry?

The Windows system and various applications installed on your PC do leave files on stored your computer. These files can stay behind or go out of date even after the application that initially made them has been removed. These files can use up a little space on the hard drive and generally cause minor clutter within the system.

Despite the large amount of “scareware” and fraudulent computer cleanup scans out there, legitimate applications designed to clean your system do exist. This can be something we cover and is often done as a single small part of a complete computer tune up. Keeping up with out of date files and freeing up unused space is worthwhile and can be considered “good housekeeping”. The vast speed boosts many online advertisements claim to unlock by simply moving files around are almost always false.

The home computer, however, is commonly upgraded and can be boosted by more conventional means. If the speed of your PC is no longer up to the task, there are ways in which we can unlock far greater gains than simple housekeeping chores.

PC Boosters

Relatively low-cost hardware components such as memory can often be added to boost the speed of even an older PC and unlock a new lease of life. Upgrading the computers RAM can double the working memory available to the operating system. With extra memory, many programs can keep more information available to work with. This upgrade reduces loading times and increases the computers ability to run more programs at once.

Another common speed boosting upgrade involves how we store and load data from the computer. Switching from an older style mechanical hard drive to a modern Solid State Disk (SSD) can bring down the startup and loading time of any PC.

Loading data from the hard drive is very often the slowest part of a computer, the bottleneck in an otherwise very fast system. Because an SSD does not use any mechanical components the time to access the disk is nearly instant when compared to older, mechanical hard disks.

Safe Speed Boosts

These upgrades offer boosts in speed to rival a modern system at only a fraction of the cost originally paid for the computer. Upgrading the RAM, swapping to an SSD, or doing both will provide an instant, dramatic, and safe improvement to the speed of your PC.

If your computer is running slow give us at a call at 319-227-7000 to arrange a real and professional cleanup.

2018-10-06T20:28:54-05:00October 23rd, 2018|Computer Repair|0 Comments

LogTransport2.exe This application was unable to start properly. (0xc0000142)

LogTransport2.exe This application was unable to start properly. (0xc0000142).

 

If you are getting this message when you logout, restart or shutdown your computer then try the following registry change to fix it.

    1. From the Start menu, type regedit.exe in the search box, and then press Enter. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
    2. In Registry Editor, locate and click the registry key or subkey that you want to back up.
    3. Click File > Export.
    4. In the Export Registry File dialog box, select the location to which you want to save the backup copy, and then type a name for the backup file in the File name field.
    5. Click Save.
    6. Go to the following path:
      1. HKEY_CURRENT_USER\SOFTWARE\Adobe\CommonFiles\UsageCC\(user GUID). The GUID is a unique value the application assigns to the signed in user.
    7. On the Right Side Panel, create DWORD Key “optin”, if it is not already created.
    8. Set its value to 0 (zero).

It’s critical that you are familiar with making changes to the registry and have a backup in place before making these changes. If you need assistance with this contact us at 319-227-7000 or fill out our contact page.

2018-10-15T14:39:07-05:00October 15th, 2018|Computer Repair|0 Comments

Should You Repair, Upgrade, or Replace Your Computer?

Should You Repair, Upgrade, or Replace Your Computer?Replace Your Computer

Like many valuable things we buy, new computers suffer from wear and tear over time. Our computers are particularly vulnerable as we have placed more and more demands on them every year. New machines have become faster, quieter, more reliable, and more capable over time. At the same time our own computers have begun to slow and sometimes even stop performing altogether.

There are many ways to address the problems of a PC which isn’t quite performing up to the task anymore. Whether frustratingly slow or no longer working; we are happy to take a look. When you bring your computer to us we will diagnose the condition and find a solution that works for you. Often times the simplest solution works best. A complex problem sometimes only needs a simple repair to get your home computer up and running like new again. Whether a small replacement part, loose wire, or bad connection; we will find and fix the problem to give your familiar, home machine a new lease of life.

Many computers come to us running slowly, taking a long time to start up, or freezing when trying to load files and programs. Often owners have reached a breaking point and become convinced the machine is fit for only the scrap heap. In many cases, the problem can be pinpointed to a bottleneck in the system. A single, seemingly trivial, part can be holding up the entire system. Amazingly, upgrading just that one component can make the whole machine run like new again.

Adding memory can allow programs to run faster. Adding an updated, faster hard drive can allow files to be retrieved without delay. In both cases, a low-cost single component can provide a cost-effective solution that makes an old machine like new again.

In some cases, computers succumb to more major faults. A critical part, difficult to replace, may stop working altogether. A failure of the motherboard for example, the backbone that all other components connect to can be expensive, if not impossible, to fix. Typically, with the fast-paced and ever-changing nature of computing, a motherboard will only house computer parts that were manufactured around a similar time.

A motherboard is almost certain to be incompatible with components built just a couple of years before or after its own design for example. Occasionally even a motherboard failure can be resolved too. In these cases we strive, whenever possible, to find a replacement board of the same generation that will work alongside existing components. The result is a cost-effective solution that keeps cost down by saving replacement parts.

In cases where a like-for-like replacement motherboard is not available, many parts of the computer may have to be replaced at the same time. Often replacement costs in these cases can get close to, or even exceed the cost of buying a new machine.

We would always give advice where it makes sense financially and practically to consider replacing an old machine. Often, in this respect, a home PC can be considered a little like a car. Sometimes a simple, non-expensive, easy to replace component such as the windshield wiper can fail. While a crucial part to be used for driving; it would be silly to suggest replacing the vehicle once it has worn out.

A windshield wiper may be low-cost and simple to replace, but if the engine were to wear down or break the solution may not be quite as simple. Attempting to make a 30-year-old car as fast, safe, and reliable as a brand new model generally doesn’t make any financial or practical sense. Sometimes the best course of action to save money and avoid breakdowns is a more up to date vehicle.

In computing, many of the same rules hold true. The best solution in each case is always tailored personally to fit you and your own computer.

Give us a call us at 319-227-7000 to discuss your computer issues. We’ll keep you informed about your machine and advise on the best course of action to get you up and running as quickly as possible.

2018-08-29T10:37:02-05:00September 18th, 2018|Computer Repair|0 Comments

Shopping for a New Computer?

Shopping for a New Computer?

New Computer

It’s a decision that comes with equal doses of excitement and overwhelm: getting a new computer! Unlike going out to the stores for a new toaster, choosing the right computer comes with so many questions, most of which are usually asked in some sort of alien language. Helpful sales people offering RAM as it were a side of fries, measuring CPU speeds in ‘cores’, and listing specs that mean nothing around what you actually want to do.

That’s where we start. Not with tricky language that only makes sense to other computer geeks, we simply find out what you plan to use your computer for, then help you do it. Depending on your needs, we may even be able to provide the computer right there and then. Other times, we’ll offer guidance on what’s in the stores and make sure you’re equipped with all the magic words that get you walking out with what you need, and only what you need (at the perfect price!).

Then comes the real fun.

Once you’ve got that new machine home and out of the box, you’ve inhaled that new tech smell and taken plenty of selfies to remember the moment forever, the overwhelm can come flying back in. Which cord goes where? It doesn’t work like your old one! Why is it doing that?! How to put programs back on? Does it come with security already loaded? If you’ve had your old computer for a few years, you know you’re in for a bit of inconvenience, no matter how shiny the replacement is. We can assist you through this transition period and make it all so much easier by helping to:

Move your old files for you.

One thing most people forget during their new computer bliss-phase is how to get information off your old computer and onto your new one. If your old computer is too broken to boot, this can be a real problem. We can typically pull the data from the drive or if needed we can offer data recovery services.

Set up your email.

It’s no secret, setting up email can cause headaches even for a tech person. Getting the settings perfect can sometimes be more error than success. The most common problem we see is email that can receive, but not send. It’s a frustrating problem, especially when you’re sending important emails. We can set your email up successfully and ensure it both sends and receives, as well as add in any additional accounts you’d like to manage from the same app.

Save your favorites.

All those bookmarks you’ve made and carefully sorted (or not) are important. You may even have different collections of favorites in different browsers and the last thing you want to do is go find those pages again. We can retrieve your old favorites and put them onto your new computer, making your browser experience look and feel exactly as it did before, only faster.

Set up your software.

Quite often these days, software doesn’t come on a CD. While that’s forward thinking and reducing waste, don’t you miss having a disk you could install from and the license key taped to the back? We sure do! Even so, we can help you re-download your programs and set up the licenses good as new. As technicians, we also tend to go one step beyond and make sure the new software is optimized, updated and working well. While we’re doing that, we make sure your anti-virus is up-to-date and you’re as secure as possible against threats.

Connect extra devices

Sometimes it’s a matter of knowing what cord goes where or getting the right adapter, but sometimes new devices can present software problems. Printers, webcams, game controllers, etc all have unique drivers that need to be installed before they can work properly. Windows 10 is great at picking most of these up automatically, but if they’re not playing nice or your new computer is suddenly missing the correct plug, we can help get you moving again.

We can set all of this up and get you running on your new computer. Call us today at 319-227-7000.

2018-12-03T23:23:31-05:00June 26th, 2018|Computer Repair|0 Comments